Multi-carrier labels and rates
Veeqo: An Amazon Company
A cheap, capable way to ship Amazon, eBay and Shopify orders from one screen, but don't trust it with Shopify order edits, inventory as your source of truth, or money when a label goes wrong.
Should you install it?
Veeqo does one job well: it puts Shopify, Amazon, eBay and Etsy orders into one queue and buys discounted labels, mostly USPS/UPS/FedEx in the US and Royal Mail in the UK. Many US sellers say it replaced ShipStation or Stamps.com and cut shipping costs. Its weak points are the Shopify integration and the money side. Order edits and returns don't sync, tracking sometimes fails to reach Shopify, and several reviewers report wrong inventory counts or stock changes they didn't make. Recent 1★ reviews also describe lost money on USPS labels and Amazon-claim protection with no compensation, and months-long engineering tickets. Install it for shipping across channels and test it on a small batch first, and keep a separate system as your inventory source of truth.
Fair evidence. Over 100 text reviews over 13 years, with consistent failure themes. But most recent positives look solicited (one reviewer says so), and the strongest negatives are individual cases of 1-4 reviews each.
Right for
- Multi-channel sellers (Shopify plus Amazon, eBay, Etsy, Walmart) who ship in-house and want one label queue
- US sellers who want Amazon-negotiated UPS/USPS/FedEx rates, or who bring their own UPS account
- UK sellers who ship with Royal Mail and want one place for labels across marketplaces
- Stores using it for shipping only and keeping inventory control elsewhere
- Small to mid-size shops where the main need is cost savings over ShipStation or Stamps.com
Wrong for
- Shopify merchants who edit orders after purchase or use post-purchase upsells: edits don't sync
- Anyone making Veeqo the inventory source of truth: several reviewers report wrong counts or unexplained stock changes
- Stores that use a third-party 3PL or shipping app (e.g. Flowspace) and rely on tracking flowing back to Shopify
- Stores with a Shopify POS or retail counter: one reviewer was billed per POS sale (2022)
- Sellers who need return labels, UPS carrier-branded packaging, or media mail on non-Amazon channels
- Anyone who can't absorb weeks of slow support if something breaks (stuck labels, USPS scan-form problems, A-to-z claims)
What will annoy you
Engineering fixes have no timeline; support tickets sit for months: 14 reviews, steady, last seen 2026-07.
How the developer behaves when it breaks
Only 2 replies in 128 reviews (2% overall, 7% of negatives). The 2024 reply said the account was escalated. The 2026 reply came about 3 months after the review, said engineering had found the root cause, and asked the reviewer to contact support again. Several negative reviews describe months of ticket limbo and no follow-through, and the billing, USPS-claim and tracking complaints got no public reply.
What goes wrong 11 recurring themes
- Shopify order edits (and returns) don't sync, so wrong items can ship; post-purchase checkout and 'on hold' status unsupported 4 reviews steady, last seen 2026-07
“Veeqo does NOT synchronize order edits that occur in Shopify” review 0322
- Wrong inventory counts, or Veeqo changing stock levels or SKU matches on its own 5 reviews rising, last seen 2026-07
“Veeqo made massive changes to my inventory over the course of 3 months that led to incorrect inventory at different locations.” review 7165
- Order and inventory sync unreliable, incomplete or slow (including new Amazon listings taking days or weeks) 7 reviews steady, last seen 2026-07
“My inventory and order information does not sync.” review 3746
- Tracking numbers not passed back to Shopify, so shipment emails don't go out 2 reviews steady, last seen 2026-06
“Veeqo is unable to pass back the tracking number from Amazon into Shopify and trigger the shipment notification to the customer” review 6356
- Engineering fixes have no timeline; support tickets sit for months 14 reviews steady, last seen 2026-07
“they keep telling me that the engineering department is working on it but cannot commit to a timeframe” review 3746
- Money lost on labels, claims or customs with no compensation; Amazon protection and credit promises not met 4 reviews rising, last seen 2026-07
“Veeqo still have not offered one penny in compensation” review 5686
- Billing surprises: per-POS-sale charges, now charging after 'free' marketing, unexplained overbilling 4 reviews rising, last seen 2026-07
“Veeqo are now charging for the use of the app despite receiving marketing emails advising it is totally free of charge.” review 0413
- Advertised or promised features missing or delayed (UPS carrier packaging, return labels, 2.0 update, media mail) 6 reviews steady, last seen 2026-07
“The carrier branded packaging does not exist for UPS in Veeqo as of current.” review 4629
- Reporting is thin (cost of goods, shipping cost per order, historical data) 7 reviews steady, last seen 2026-07
“Reporting is weak” review 5610
- New installs fail in the first days or weeks: setup, sync or label buying errors 8 reviews fading, last seen 2025-08
“This platform is a bug filled mess.” review 1448
- Carrier-specific glitches (DHL customs value, FedEx One Rate, Guernsey CN22, DHL-only labels) 5 reviews fading, last seen 2024-01
“the electronic customs invoice sent to DHL by Veeqo declares everything at 100%” review 1654
What it does well 6 themes
- Pulls orders from several marketplaces into one shipping queue 38 reviews
“It has helped us centralize shipping for Amazon, eBay, and Shopify, and we can use our own carrier accounts.” review 4021
- Discounted shipping rates (Amazon rates, USPS/UPS/FedEx), mainly US 17 reviews
“The shipping rates have saved us a significant amount of money, especially with today's shipping costs.” review 4348
- Support praised as responsive, including live chat and named account managers 35 reviews
“their AI assistant is genuinely decent and it's very easy to get through to humans if needed” review 2201
- Royal Mail and UK courier labels 7 reviews
“Veeqo has made creating shipping labels in Royal Mail a dream” review 2543
- Free or low cost compared with ShipStation, Extensiv and similar tools 12 reviews
“Veeqo is free and has Amazon shipping rates. We replaced Shipstation and find Veeqo is superior.” review 1439
- Stock sync across channels when it works (including Amazon FBA) 12 reviews
“Veeqo works great for syncing our FBA inventory across multiple sales channels.” review 5538
Red flags
- Billing surprises: one reviewer says Veeqo counted every Shopify POS sale as a billable transaction (about $380/month, 2022); another says the app began charging after 'free' marketing emails (Feb 2026); another reports overbilling without notice. 6081 0413 4472
- Veeqo allegedly changed stock levels on its own, forcing full manual stock counts across locations (3,000 SKUs over 4 locations in one case). 2473 7165 9560
- Shopify order edits don't reach Veeqo, so the original items get fulfilled; the CEO reportedly said order sync was on the 2025 roadmap, and a July 2026 reviewer still reports it. 0322 1172 3931
- Silent breakage: orders hung in Veeqo with no notification to the merchant, and tracking not syncing to Shopify, so customers don't get shipment emails. 9376 6356 5643
- Financial loss with no compensation: USPS froze Amazon-bought label shipments (alleged fraudulent labels), with no compensation 3 months later; A-to-z protection reportedly not honoured after 6 months; cancelled USPS labels stay on scan forms and aren't refunded. 5686 5643 8034
- Support silence on engineering issues: tickets reportedly open for weeks or months with no timeline, and one reviewer says the phone rings 3-5 minutes before voicemail. 3746 8034 0653 1654
- Login friction: a reviewer reports 50+ support exchanges over a 2FA setup that wouldn't work with both phone and desktop authenticators. 1450
Trend
Volume jumped to 36 reviews in the last 12 months (10 the year before), but most come from the July 2026 burst and are probably solicited. The negative share rose to about 31%, against 23% overall. Early complaints (2023-2025) were mostly new installs failing to sync or set up. Since Nov 2025 the complaints come from established users and are costlier: lost USPS/UPS money, Amazon protection not honoured, wrong inventory, tracking not syncing, and 'free' app charges. The 2013-2018 reviews are all positive and focus on Royal Mail and inventory features. Support praise continues in 2026 and now mentions an AI assistant plus named account managers.
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