RP Local Pickup & Delivery
A pickup and local-delivery date picker that owners praise mainly for hands-on developer support, but it works by patching your theme and shipping rates, so expect setup help, theme-change breakage and occasional leakage at checkout; current evidence is very thin (2 reviews in the last 12 months).
Should you install it?
This is a pickup and local-delivery app with a date/time picker and multi-store support, and the long run of reviews says its real strength is a team that sets it up for you and writes custom code for odd requirements. The weak points are structural: pickup is a shipping rate, so some customers pick it by mistake or skip the delivery fee, and the app needs theme edits that can break on theme changes. Order emails are locked to the app's template and it does not work with Order Printer. Three 1-star reviews from 2022-2023 describe the app breaking or never working with unhelpful support. Treat it as a fit if you want developer-assisted setup for scheduled pickup/delivery; test it on a duplicate theme and ask the developers directly about current checkout, email and uninstall behaviour first.
Thin evidence. Over half of reviews were written within a month of install and many within hours, and only 2 reviews exist in the last 12 months, so current reliability cannot be confirmed from reviews.
Right for
- Florists, food sellers, gift and made-to-order shops that need customers to choose a delivery or pickup date and time (3639, 1046, 7224, 4225, 2008)
- Multi-location retailers offering click and collect from several stores (9012 with 27 stores, 4326 with 14 stores, 8283 with 5 locations, 4875)
- Stores that want some products pickup-only or delivery-only while others ship normally, and are happy to have the developers add custom code (3147, 2008, 9605, 2720, 1660)
- Small stores without a developer who want to lean on the app team for setup and tweaks (0589, 6499, 4011, 2788)
Wrong for
- Stores that want a fully self-serve, no-contact setup: several reviewers say setup is fiddly and needed the team's help (6801, 0589, 3963, 2351)
- Stores that depend on Shopify Order Printer or heavily customised order-confirmation emails (1931, 3963)
- Stores that rely on accelerated checkout (Google Pay, Android Pay) or subscription products (0151)
- Stores that must strictly charge shipping on every delivery order: pickup appears as a shipping rate and some customers pick it anyway (2873, 2469, 6210)
- Stores that change or upgrade themes often; display has broken after theme changes and needed support to restore (9105, 1600)
What will annoy you
Setup is fiddly and usually needs the team's help: 9 reviews, fading, last seen 2022-06.
How the developer behaves when it breaks
Only 4% of reviews get a public reply, but 3 of the 5 one-star reviews did. Replies are defensive or procedural: refund processed and billing explained (6210), blames Shopify Order Printer and says the merchant did not reply to follow-ups (1931), blames another app's files (9277), generic apology (2469, 6209). The 2019 replies to 2017-era reviews were posted long after. The 2022 one-star reviews 7333 and 8840 have no reply. Positive reviews describe fixes done privately by email, often within hours or a day, though one reviewer notes support is in a distant time zone (4664).
What goes wrong 8 recurring themes
- Pickup is built as a shipping rate, so customers can pick it by mistake or bypass the app, and you lose the shipping fee 5 reviews fading, last seen 2022-05
“you may experience some delivery orders arriving as store pickup and missout collecting the shipping fee that you may charge on your orders!” review 2873
- Order emails/printouts: locked to the app's own template, no Order Printer support, basic content 3 reviews fading, last seen 2023-01
“Does not work with Shopify's Order Printer and can only use their Email Confirmation Template (no customizations).” review 1931
- Not compatible with accelerated checkout (Google Pay/Android Pay) or subscriptions 1 review fading, last seen 2020-08
“Does not work with google pay, android pay, not the accelerated checkout but at normal checkout, does not work for subscription services.” review 0151
Also 0151 - Bugs and instability (options disappearing, settings reverting, time-zone problems) 7 reviews fading, last seen 2023-08
“Also had repeated issues with service outages -- delivery option would disappear and reappear randomly.” review 1931
- Theme changes, upgrades or conflicts break how the app displays; support has to fix it 7 reviews fading, last seen 2022-07
“I recently upgraded my theme and it caused a problem with the app displaying in the shopping cart.” review 1600
- Setup is fiddly and usually needs the team's help 9 reviews fading, last seen 2022-06
“setup of the app is a bit more complex then others date pickers.” review 0589
- App never worked or broke, and support did not resolve it 3 reviews fading, last seen 2023-01
“What took months for this to work, took another app 1 hour.” review 8840
- Feature gaps requested: blackout hours, minimum order value, pickup-order alerts, postcode rules, date on thank-you page 7 reviews fading, last seen 2021-12
“If there is one feature I would wish they could add, it's to be able to blackout specific hours on certain days, not just the entire day.” review 5625
What it does well 6 themes
- Responsive developer support, including free custom tweaks 125 reviews
“Anytime I have an issue, I can message the team and they get my problem resolved in a timely manner.” review 2788
- Customer-selected pickup/delivery date and time slots (blackout dates, lead time, slot limits) 15 reviews
“This app makes it easy for my customers to choose a pickup or delivery date and saves me time because I don't have to contact them to make those arrangements.” review 5625
- Multiple pickup locations 9 reviews
“This app has been exactly what we wanted to with our 27 stores!” review 9012
- Mixing pickup, local delivery and shipping by product (usually via developer-added code) 6 reviews
“I looked into dozens of apps and solutions and this is the ONLY app that was able to restrict shipping for product categories.” review 3147
- Developers make store-specific code changes at no extra charge 14 reviews
“technical support did the setup for me within 24hours without any extra costs!” review 0589
- Straightforward set-up for basic store pickup 12 reviews
“Very good application, easy to set up and configure.” review 7534
Red flags
- Charged a recurring fee after uninstall (May 2022); developer says Shopify billed within the cycle and a refund was issued 6210
- Uninstall left code in the theme and the cart was down for most of a day (2018); developer disputes this and blames another app's files 9277
- App reported as broken after a developer-side change, leaving the store with no working order flow; support asked for admin access and there is no public reply (Aug 2022) 7333
- Data accuracy: orders completed with no date selected, and dates/months swapped in emails and printouts (Jan 2023); developer blames missing code snippet and says the merchant did not reply 1931
- Install depends on the developers hand-editing your theme code, so theme changes can break it and cleanup on uninstall is manual 9277 9105 1600 9657
Trend
Almost all reviews (about 125 of 159) date from 2017-2021, when the app was run by Secomapp and reviewers name Sterling, Tommy and Nicolas. Reviews drop to a trickle after 2022: only 2 in the last 12 months (0541, Nov 2025; 0099, Oct 2026, naming David at Rose Perl Technology LLC) and none in the 12 before that. The five 1-star reviews are all from 2018-2023 (last 2023-01) and none of the 6 reviews since is negative, but so few reviews exist that silence is weak evidence. 7333 (Aug 2022) says 'they changed' the app and broke it, which hints at a transition, but reviews do not say what changed. No review after March 2024 describes checkout behaviour, so current compatibility is unverified.
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