Multi-carrier labels and rates
ReadyToShip Shipping Labels
If you dispatch from Australia on your own Australia Post eParcel or MyBusiness account, this takes the re-keying out of label printing and the human support is the single most-praised thing about it — but the interface is old and one 2025 reviewer says there is no two-factor authentication and no default data-retention policy.
Should you install it?
This is a narrow, well-worn Australian dispatch tool: connect your own Australia Post eParcel or MyBusiness account, batch-print labels with pick lists and invoices, lodge the manifest, and have tracking written back to Shopify to fire the shipped email. Its strongest and most consistent asset is support — 55 of 92 texted reviews praise it by name, including weekend replies and custom walkthrough videos — and long-tenure stores of 5 to 8 years say it still does the job. The two things that should give you pause are both about age and governance: two reviewers call the interface dated (one also slow), and one 2025 reviewer reports there is no two-factor authentication and no default data-retention policy, a claim the developer has never answered publicly. In fact the developer answers almost nothing publicly — zero replies on all three negative reviews in nine years, despite the chat support being the thing everyone praises. If you are Australian, on Australia Post, and dispatching daily, this is a safe pick; if you have a security checklist or need DHL or per-SKU carrier rules, ask the developer directly before installing, because the reviews will not answer you.
Fair evidence. The lifetime picture is consistent and the long-tenure reviews are credible, but the recent signal is thin: 7 reviews in 12 months, only 3 negative reviews ever, a single country, and one substantive complaint (security and retention) that sits unconfirmed and unanswered. Roughly 18% of reviewers had under a month with the app and a handful under a week, which slightly inflates the praise for onboarding support. There is not enough recent negative text to judge current reliability, pricing changes, or whether the DHL and per-SKU gaps were ever closed.
Right for
- Australian stores lodging on their own Australia Post eParcel or MyBusiness/Click and Send account (9551, 9776, 3055, 5302, 9348)
- Stores printing labels in batches daily and wanting tracking written back to Shopify automatically (5554, 7104, 4039, 9348, 5298)
- Sellers running Shopify alongside eBay, Amazon, Etsy, Magento or WooCommerce who want one dispatch screen (1859, 0403, 8572, 5302, 7372)
- Small and solo operators who want a person on chat or phone quickly, including outside business hours (6501, 2820, 0507, 3055, 1754)
- Stores wanting pick lists, invoices, packing slips and manifests out of the same tool (9776, 0481, 2724, 4653, 9348)
Wrong for
- Stores needing DHL: one reviewer said it was listed at sign-up but not functional, and no later review says whether that changed (8093, last seen 2017-03)
- Buyers with security or privacy requirements — one reviewer reports no 2FA support and indefinite data retention by default, and the developer never replied (1926)
- Anyone who cares about a modern interface; two reviewers call it dated, one also calls it slow (1926, 1040)
- Stores needing per-SKU carrier assignment rules — one reviewer named that as a limitation, unconfirmed since (3210, last seen 2017-02)
- Non-Australian stores: all 93 reviews come from Australia and every carrier named is Australian; the reviews say nothing at all about use outside Australia
What will annoy you
Setup takes a while to master, mostly because of getting eParcel/carrier credentials and account details in place; reviewers say support carried them through it: 3 reviews, fading, last seen 2020-03.
How the developer behaves when it breaks
The developer essentially ignores the App Store review channel. Only two replies exist in 93 reviews, both short thank-yous on 5-star reviews (2133 in 2023, 1859 in 2026). None of the three negative reviews got a reply: not the 2020 complaint about unanswered phones (1040), not the 2021 complaint about poor service (9608), and not the 2025 security and data-retention complaint (1926) — the last being the one most in need of a public answer. Note the apparent contradiction: silence here does not mean silence everywhere. Live chat, email and phone support is the most-praised part of the product in 55 reviews, several naming staff and describing custom videos and callbacks (1754, 8039, 3055). Whether a specific issue gets fixed is not visible in the reviews; what is visible is that complaints raised publicly are left standing.
What goes wrong 6 recurring themes
- Security and data-handling gaps, as reported by one reviewer: no two-factor authentication, data retained indefinitely by default, deletion only on manual request. No developer reply, and no later review confirms or denies it. 1 review steady, last seen 2025-06
“Data is held for an infinite time with no retention policies by default unless you manually log in to the platform and send a message to request your data to be deleted.” review 1926
Also 1926 - Dated interface; one earlier reviewer also found it slow and confusing to navigate 2 reviews steady, last seen 2025-06
“The UI is also not user friendly and hasn't been updated for many years.” review 1926
- Support went cold for a minority — one merchant of a year said service was poor, another could not get a phone answered and was told on chat to call. Last seen 2021-12; at ~0.6 reviews a month since, that silence is weak evidence of a fix. 2 reviews fading, last seen 2021-12
“I've used this for a year and whilst the app functionality was fine, the customer support/service has been very poor.” review 9608
- DHL advertised at sign-up but not actually working, with a rebuild that reviewer said was overdue. Last seen 2017-03; no later review says whether it shipped. 1 review fading, last seen 2017-03
“there is no active and functional integration with DHL presently. It is listed as being an option when you sign up” review 8093
Also 8093 - Carrier-selection limitations — no per-SKU carrier rules, plus unspecified Fastway limits. Last seen 2017-02 and never mentioned again. 1 review fading, last seen 2017-02
“Some limitations when it comes to choosing carrier as per SKU, some Fastway limitations, etc.” review 3210
Also 3210 - Setup takes a while to master, mostly because of getting eParcel/carrier credentials and account details in place; reviewers say support carried them through it 3 reviews fading, last seen 2020-03
“granted it took me a while to master, like most things online” review 4039
What it does well 7 themes
- Fast human support by live chat, email and phone, often named (Nathan, Molly, Meegan, Brendan) — by far the most-mentioned thing in the reviews 55 reviews
“I have even had replies to queries on a Sunday - fantastic customer service and a great app!” review 6501
- Batch label printing cuts dispatch from hours to minutes 38 reviews
“time saver. made a job that took hours take minutes.” review 7348
- Australia Post eParcel / MyBusiness integration removes manual address re-keying 20 reviews
“I've linked it to Shopify and AusPost business and it couldn't be simpler.” review 9551
- Pick lists, invoices, packing slips and manifests, with tracking written back to trigger the Shopify shipped email 14 reviews
“prints eParcel labels without the need for keying in names and addresses, sends the manifest and completes our order flow by adding tracking numbers and triggering the Shipped email to customers” review 9348
- Runs Shopify alongside other channels — eBay, Amazon, Etsy, Magento, WooCommerce — from one screen 6 reviews
“I have 2 ebay stores and a shopify store. Now I can work from one screen to do all my invoicing and shipping.” review 1859
- Shows comparative rates across subscribed carriers and lets you pick the carrier per order 4 reviews
“It also shows the comparative rates of all our subscribed carriers” review 9776
- Priced low enough that reviewers call it good value for the time saved 7 reviews
“its easy to use verry well priced and is quick to use” review 6895
Red flags
- One reviewer reports the platform does not support two-factor authentication and that the company would not answer whether it carries insurance against a data leak. The developer posted no public reply, and no other review addresses it either way. 1926
- Zero public developer replies on any of the three negative reviews, across nine years. The only two replies in the whole set are thank-yous on 5-star reviews. 9608 1040 1926 2133 1859
- A carrier was listed as available at sign-up while the integration was not working, per one reviewer. Old (2017) and unconfirmed since, but worth checking against whatever the listing claims today. 8093
Trend
Volume is low and slowing: 7 reviews in the last 12 months versus 13 the 12 months before, about 0.6 a month. All 7 recent ones (6636, 1859, 6501, 4896, 3802, 9551, 7806) are 5-star and say the same two things the 2017 reviews said — it saves dispatch time and the support answers fast. Nothing new is being praised; no recent reviewer mentions new carriers, a redesign, or new features. The most substantive negative in years (1926, no 2FA, indefinite data retention, dated UI) landed in June 2025, just outside the 12-month window, and has had no reply and no rebuttal since. Read that as a stable, mature tool with an ageing front end rather than one actively improving.
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