PostNord by SYNKA+
A Swedish PostNord connector that new users praise for hands-on onboarding, but most reviews are from the first days of use and the only long-term customers who wrote complain about slow, curt support.
Should you install it?
This is a PostNord-only connector for Swedish stores, and the reviews describe it as doing what it should: it creates labels, syncs with PostNord and removes the need to log into a separate portal. Almost every positive review is about the support team helping during setup, usually written within days of install. The few reviewers who have used it for a year or more are the ones who report slow replies and curt answers, and the developer's single reply disputes that. Missing features reported include split orders across warehouses and seeing which product was ordered. One reviewer cites a $35 plan for AutoPrint with about 2500 labels, but the listing shows no pricing, so confirm the plan and cancellation terms before installing.
Thin evidence. Only 31 reviews, 81% written within a month of install and mostly about onboarding support, so there is little evidence on long-term reliability, pricing or edge cases.
Right for
- Swedish Shopify stores that ship with PostNord and want labels created and synced without logging into a PostNord portal (3312, 6846, 0022)
- Non-technical owners who want Swedish-language, human help during setup (6622, 0814, 5227)
- Stores switching from another PostNord app that was slower or less reliable (1557, 2351)
- Stores that need orders synced to PostNord in bulk, where support did the setup (6317)
Wrong for
- Stores with stock in more than one warehouse that need to split one order across locations; one reviewer says this cannot be done (8676)
- Stores that need to see which product each customer ordered inside the app when many items share a price (8676)
- Merchants who expect fast, patient support after the first weeks; two long-term customers report weeks-long waits or curt answers (0099, 9135)
- Anyone who wants to cancel a subscription from inside the app; one Danish reviewer could not (0204)
- Anyone shipping with carriers other than PostNord; no review mentions another carrier
What will annoy you
Slow or curt support for long-term customers: 2 reviews, rising, last seen 2026-09.
How the developer behaves when it breaks
Only 1 of 3 negative reviews got a reply (0099): a polite, generic apology that says the team answered the same day and asks the customer to get in touch again. No fix or change is described. The 1-star 9135 and the 2-star 0204 got no reply, and positive reviews are not answered.
What goes wrong 3 recurring themes
- Slow or curt support for long-term customers 2 reviews rising, last seen 2026-09
“Även fast man har varit kund med 3 olika butiker, får man svar efter 2-3 veckors intervaller.” review 0099
- No split orders across warehouses; cannot see which product was ordered 1 review steady, last seen 2026-03
“Det finns förbättringspotential, bland annat om man har lager på fler än i ställe och skall sända en så kallad splitt order.” review 8676
Also 8676 - Subscription cannot be cancelled inside the app 1 review steady, last seen 2026-01
“Man kan ikke afmelde sit abonnement inde i appen” review 0204
Also 0204
What it does well 5 themes
- Fast, friendly, Swedish-speaking support, especially during setup 28 reviews
“Den tekniska supporten har varit snabb, lösningsorienterad och alltid tillmötesgående.” review 5535
- Easy setup and onboarding, including for non-technical owners 7 reviews
“Enkelt att komma igång och verkligen grym och hjälpsam kundsupport.” review 7131
- Creates PostNord labels and syncs orders as intended 11 reviews
“Väldigt smidig app som funkar perfekt för att integrera med Postnord.” review 0022
- Replaced an earlier PostNord app that was slower or less reliable 3 reviews
“Bytte från vår gamla app eftersom denna är snabbare och mer pålitlig.” review 1557
- Support and interface in Swedish 3 reviews
“det bästa med allt är att kundtjänsten är på svenska” review 6622
Red flags
- Support reportedly slows down or turns curt after onboarding: one multi-store customer says replies take 2-3 weeks, another says support said it had no time for them. The developer disputes the first claim. 0099 9135
- A Danish reviewer says the subscription cannot be cancelled inside the app (single report, written 9 minutes after install, unverified). 0204
Trend
Review volume is steady (12 in the last 12 months vs 10 in the 12 months before, plus 9 older). No negative review appeared before January 2026; all three negatives are from the last 9 months, so the negative share in the last 12 months is 25% against 0% earlier. The newer complaints are about support attitude and responsiveness, not about labels or sync failing.
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