Delivery Date & Pickup Stellar

Should you install it?

This is a local-delivery, pickup and shipping-date scheduler, not a carrier or label app — no carrier is named anywhere in 549 reviews, and the only integrations reviewers mention are Google Calendar, Seal Subscriptions and Bold Subscriptions. It is genuinely deep on slot rules (cut-offs, lead times, blackout dates, per-product calendars, per-location pickup, day-based delivery fees) and the support team will get on a Zoom and configure it, or edit your theme code, which is why florists, bakeries and caterers keep it for years. Two things should decide your install. First, the 'date is required' rule is enforced in front-end script and still loses the race with page load for a minority of sessions — most recently a Portuguese store in October 2025 reporting about 20% of purchases affected (2568) — so if an order without a date is expensive for you, budget for the theme-code workaround support will offer. Second, the delivery date lives in non-standard custom fields with no API (2768, 9753), and a March 2026 review reports orders silently losing their tags plus leftover code after uninstall (8557): plan on this app owning that data and being awkward to leave. Discount the 4.8 heavily — nearly half of reviewers had it under a month, several five-star reviews say outright the app did not work for them, and duplicate review text appears across unrelated stores.

Fair evidence. Volume is large and there is a real long-tenure cohort (several reviewers at 3-7 years, still positive) to corroborate the short-tenure praise, and the failure modes are specific and repeat across years and countries rather than being one-offs. But 47% under-a-month tenure, five-star reviews from merchants who say the app failed or was never installed, and word-for-word duplicate text across unrelated stores mean the positive signal is partly measuring the onboarding chat. The negative sample is also thin in absolute terms — 20 negative reviews total, and several of the recent low ratings carry no text at all — so the true current frequency of the missing-date and missing-tag failures cannot be pinned down from reviews alone.

What will annoy you

Support goes quiet for some merchants — emails unanswered for weeks, quality varies by agent: 12 reviews, steady, last seen 2025-09.

How the developer behaves when it breaks

Replies to almost everything, usually within days, and negative reviews get a substantive reply 85% of the time. The tone on negatives is defensive-with-evidence: they post screenshots proving they answered (4139, 5144), state that no support ticket was ever filed before the review (0065, 3083, 8557 era), explain billing policy rather than refund (4535, 2151), or ask the merchant to reply by email/WhatsApp (4288, 4474). Where the merchant does engage, fixes are often real and fast — bypass problems solved in minutes (4248), a zip-code error fixed on a call inside 10 minutes (7453), requested features built (2967, 6337), and the per-product setup complaint has since been answered by a general calendar and bulk editing (2008). But the highest-stakes complaints do not get closed out: the 2026 missing-tags review (8557) and the 2025 load-race review (2568) both end with the developer asking the merchant to come back, and neither review was updated. Several negative reviewers say the loop was never closed at all (1760, 8557, 5956). Note also that the 99% reply rate is inflated by generic thank-yous backfilled onto years-old reviews in April 2021.