SellerDash: AusPost Shipping
A dependable, well-supported way to print Australia Post MyPost Business labels from Shopify, but pricing is the sore point and orders with multiple parcels need workarounds.
Should you install it?
If you are an Australian Shopify seller with a MyPost Business account and print labels most days, this app removes the address copy-and-paste and fulfils orders and tracking in one step, and years of long-term users call it reliable. Support is the standout: live chat answers fast and often sends custom video walkthroughs. The weak points are cost (a monthly fee plus per-label or transaction charges that several recent reviewers found high and unclear), no native multi-parcel orders on MyPost Business, and a mobile experience described as poor. Work out your expected monthly label count against the current pricing, and set accurate saved package sizes, because Australia Post surcharges for under-declared parcels land on you. It does not track delivery status or provide checkout rates.
Fair evidence. Consistent praise across 6 years and a 2.7% negative share, but 72% of reviews have no text, review volume is bursty in a way that suggests a prompt campaign, and the negative reviews are thin (about 8 of 18 have no text), so exact pricing and failure rates are not clear.
Right for
- Australian Shopify stores with a MyPost Business account that are tired of copying addresses into the Australia Post site (9959, 3930, 0519)
- Small and medium shops printing labels daily or in batches, domestic and international (7615, 1728, 1311)
- Merchants who want live chat and video walkthroughs for setup and fixes (6300, 9126, 3509)
- Sellers who want MyPost Business rates in the app rather than Shopify's rate display (4269, 3255)
- Stores that ship from several channels but want fulfilment back in Shopify (5504, 6676)
Wrong for
- Stores printing a lot of labels each month that are cost-sensitive: several reviewers say fees add up with volume (6649, 6981, 0620, 9899)
- Orders that regularly need several parcels or boxes under one order on MyPost Business: not native, needs a manual partial-fulfilment workaround (3536, 6740, 2725)
- Anyone expecting delivery-status monitoring or checkout shipping rates from this app (1235, 1019)
- Teams who fulfil mainly from a phone: mobile is repeatedly described as weak (2861, 8562, 2252)
- Stores outside Australia: all text reviews are from Australian sellers and only one NZ and one US review exist, both rating-only (2125, 2148)
What will annoy you
Cost: monthly fee plus per-label or transaction charges, seen as expensive and unclear at volume: 7 reviews, rising, last seen 2026-07.
How the developer behaves when it breaks
Replies to 44% of negative reviews (4% of all reviews). Replies are specific and invite live chat: they point to a setting (Manual vs Automatic payment in 5384, A6 print setting in 6908), explain Australia Post limits (one package per MyPost Business consignment in 6740, no label refunds in 3330, no A4 start position in 1240), or announce shipped features (reprint from Tracking page in 7217, Dense view in 9224). The tone turns defensive when the reviewer never contacted support or the complaint is about the carrier (7341, 5297, 2615, 1235, 9029, 2702). Many issues are attributed to the carrier or configuration rather than fixed in the app, and replies do not show whether the reviewer was satisfied.
What goes wrong 8 recurring themes
- Cost: monthly fee plus per-label or transaction charges, seen as expensive and unclear at volume 7 reviews rising, last seen 2026-07
“Costs add up with app fee + transactions costs, not clear.” review 9899
- No multiple parcels per order on MyPost Business; workaround is separate labels plus partial fulfilment 7 reviews steady, last seen 2026-07
“cant handle multiple parcels in the same order” review 2725
- Extra postage charged after parcel size or weight is scanned by Australia Post (developer attributes this to carrier scanning or entered dimensions) 5 reviews steady, last seen 2026-08
“always get charged extra unpaid for postage when i enter the correct measuremnets” review 0823
- Weak mobile experience; some functions desktop only 4 reviews steady, last seen 2026-06
“works terribly on mobile, should be able to delete orders.” review 2861
- UI/UX seen as cluttered or complicated (v2 redesign in 2021, minor complaints in 2026) 6 reviews steady, last seen 2026-04
“technically it works great, but ui/ux can be improved heaps!” review 7461
- Occasional glitches: slow at volume, wrong tracking number sent, address errors, extra-cover rates falling back to MyPost, page reloads losing work 5 reviews steady, last seen 2026-06
“its extremely slow and clunky. not good for hi volume.” review 1910
- Label print format limits and setup confusion (A4 only for international, no start position on A4 sheets, 4x6 setup) 5 reviews steady, last seen 2026-03
“requires international shipping labels to be printed separately on an A4 and can't be configured to print to the Dymo4XL we use” review 3181
- Scope gaps: no delivery-status tracking, no checkout rates, no letter labels 3 reviews fading, last seen 2025-01
“The App doesn't monitor the tracking of your consignments to check the delivery status” review 1235
What it does well 6 themes
- Removes copy-and-paste of addresses and fulfilment: label created from Shopify data, order fulfilled and tracking sent back 60 reviews
“What used to take me literally days to manually input addresses through AusPost now only takes me minutes.” review 9959
- Fast, personal live-chat support, often with recorded video walkthroughs 60 reviews
“their live chat support is awesome! fast, thorough, and incredibly helpful” review 6300
- Reliable day to day over years of use, few bugs 10 reviews
“I have never had problems with it since I started using it which is now 3-4 years” review 5005
- International customs and saved package sizes cut manual entry 7 reviews
“No need to manually fill in customs documentation.” review 1728
- Rates match the MyPost Business account rather than Shopify's displayed rates 4 reviews
“The rates work out just like the aust post app - the shopify ones do not.” review 4269
- Seen as good value against competitors (mostly 2023 and earlier) 5 reviews
“shipping apps which do offer these features are quite a bit more expensive, and I'm definitely happy with the price:features of this app” review 9705
Red flags
- Pricing is hard to predict: reviewers describe a monthly fee plus per-transaction or above-threshold label charges that they found unclear and, at volume, several times other apps. Check the current plan and per-label terms before committing. 9899 0620 6981 5366 6649
- Extra postage can arrive after Australia Post scans a parcel, if entered size or weight is under-declared. The app sends what you enter and does not measure for you, so your saved package presets need to be accurate. 0823 4754 9646 1806
- Labels cannot be cancelled or refunded from inside the app (developer says Australia Post does not allow it); you must contact Australia Post, and a wrong parcel size means a reset and a new label. 3330
- Editing a label in the MyPost portal after generating it changes the tracking number, which can make the tracking number sent to the customer wrong. 6224
Trend
2020-2022 reviews are detailed and focus on the 2021 move to a new version that lets you pay and print inside the app (some found it more complicated at first, and the developer added a Dense view). 2023-2025 reviews are mostly praise for support from new installs. The last 12 months are dominated by rating-only 5-star reviews; negative share stays low at 2.4%, but the text reviews that complain shift to price, multiple parcels per order, parcel-size surcharges and mobile. Complaints about price are more frequent in 2024-2026 than in the 2023-and-earlier reviews, which praised value.
Shipping with Australia Post? See its MyPost Business zones from your postcode on a map.
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