DS Pickup Delivery Date Rates
A date and time-slot app for local pickup and delivery that reviewers praise almost entirely for hands-on support, but 75 uniformly five-star reviews, many from first-day installs, give little critical evidence.
Should you install it?
This looks like a workable date and time-slot app for local pickup and delivery, and reviewers consistently say the vendor's team sets it up, answers quickly and will build small changes for your shop. Small pickup-based businesses (a bakery, a flower farm, a community centre) describe it working well and being affordable, though no prices are quoted in the reviews. The weaknesses are what the reviews cannot tell you: more than half come from installs under a month old, none are negative, and praise centres on support chats, so long-run reliability and limits are barely tested. One reviewer found it cannot do night or next-day delivery configuration, so test your exact delivery rules on the free plan before relying on it. Don't pick it for carrier rates or labels; no reviewer describes those.
Thin evidence. 55% of reviews are from stores under a month old, many appear solicited after support chats, there are zero negatives, and reviewers name no volumes or carriers, so the evidence is thin on limits and long-term behaviour.
Right for
- Small businesses that run local pickup or local delivery and need customers to choose a date and time slot (flower farm, custom cake bakery, community centre in 3374, 5989, 0175)
- Stores with pickup at multiple locations or postal-code delivery areas (3374, 0175)
- Owners who want the vendor to configure the app and write small custom changes for them (6753, 3169, 0175)
- Stores that also sell through Shopify POS and need pickup scheduling there (5989)
Wrong for
- Stores that need night or next-day delivery configuration; the one detailed critical comment says this is not possible (5568)
- Stores looking for carrier-calculated shipping rates, labels or tracking: no reviewer describes using the app for those, so there is no evidence it does them
- Owners who want a fully self-serve app with no contact with the developer; most reviewers describe getting help from the team during setup
What will annoy you
Cannot be configured for night / next-day delivery or in-store pickup, per one French reviewer: 1 reviews, steady, last seen 2026-03.
How the developer behaves when it breaks
The developer replies to about 96% of reviews, almost always with a templated thank-you. There are no negative reviews to answer. The one critical comment (no night or next-day delivery configuration) got a reply saying it was 'noted' and 'will be considered for future improvements', not a fix. Reviewers describe the team resolving their own setup problems and building requested changes, so issues raised in support seem to get fixed.
What goes wrong 2 recurring themes
- Cannot be configured for night / next-day delivery or in-store pickup, per one French reviewer 1 review steady, last seen 2026-03
“il n'y a malheureusement pas la possibilité de pouvoir configuré l'application pour (dans mon cas) des livraisons de nuit (du lendemain) ou des retraits en magasin” review 5568
Also 5568 - One reviewer says a higher Shopify plan is needed to use the app fully (which feature is not stated) 1 review steady, last seen 2026-03
“I need to upgrade to shopify premium to fully utilise with ease.” review 8912
Also 8912
What it does well 5 themes
- Fast, hands-on support during setup and afterwards (chat, video calls, step-by-step help) 56 reviews
“They always help me when I need help with virtually no wait time” review 4333
- Developer team builds custom features or code changes for individual shops (extra checkout fields, packing slip and invoice changes, tailored code) 10 reviews
“they go to great lengths to make the app work on your particular shop by writing code that is tailored to you” review 6753
- Pickup and delivery date/time slot selection at checkout, including multiple pickup locations, closed days and postal-code delivery areas 15 reviews
“We can specify daily pickup and delivery times.” review 0175
- Easy to install and set up 12 reviews
“I was able to install with minimum effort” review 6927
- Seen as good value for small businesses compared with similar apps (no prices are stated in the reviews) 6 reviews
“The pricing is also very small-business friendly.” review 3374
Red flags
- Several shops rely on custom code or features written by the vendor's team. Nobody reports a problem with this, but those customisations depend on the developer staying responsive, and the reviews don't say what happens to them if you leave. 6753 4750 7532 3169 0911
Trend
The app has been listed about 17 months, and 66 of its 75 reviews fall in the last 12 months versus 9 before. Every review is 4 or 5 stars with no negatives in either period. The themes (fast support, custom changes, easy setup) are the same throughout; recent reviews add more local pickup and delivery businesses (flower farm, bakery, community centre). There is no sign of decline, but the only criticism is a single March 2026 comment.
Want this checked against your store?
Get this write-up by email with every review link, then reply with your volumes, carriers and countries for the three apps that fit your store. No charge; it is how I meet merchants who later need a shipping engineer.